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get in touch
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Feel free to contact us below for any questions about sizes, fabric or exchanges!
Please note: We have order processing time of 7-14 days to make hoodie/shorts excluding shipping time.
Please note: We have order processing time of 7-14 days to make hoodie/shorts excluding shipping time.
FAQ
Frequent questions
When will you restock
We are a small slow fashion business and to minimize over-production, everything is made to order or made in small runs. If we’re sold out of a size or colour, please feel free to pre-order by contacting us and we'll get one made for you with an order processing time of 7- 21 days.
Is Shipping Included?
At this time shipping costs are not included in the price of the product. If you are located in Calgary, Alberta and would like to pick-up your order, please contact us prior to placing your order using our Contact page form.
Where are your garments made?
At Bydychy, all our garments are sewn here in Calgary, Canada. Our fabric is milled out of Ontario which means our garments are uniquely Canadian and products of Canada! Your garment is sewn by either myself, Jermaine or one other very talented sewer. We put a lot of care and intention into each seam we sew and while speed is the last thing on our minds; we always take a deep breath, slow down and create something we are proud of.
What is your return policy
Please understand we are a small business and returns/refunds are detrimental to us! We stand by our product and always want you to have the best quality item! We will accept returns within 14 business days from the date of delivery. Please ensure that your Bydychy piece is packed in a way that will protect it for the return journey. You have 14 days to initiate a return from the date an order is delivered. We will not accept returns if the item has been worn or washed. Exchanges for size and/or colour are accepted. Please commence the return process and place a new order for your preferred size and/or colour.
what size am i?
Please refer to our sizing chart for our garment measurements and select your size based on the chart. Please note due to our fabrics being 100% cotton, there may be minor shrinkage after your first wash.